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Client Relations Manager
Colorado Springs, CO
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The Company


PhilanthroCorp is a growing Christian company passionate about serving ministries and helping them fulfill their missions. Our work is rooted in faith, integrity, and excellence. Every partnership is more than a project. It is a relationship built on trust, shared purpose, and a desire to make a meaningful impact for the Kingdom.


Team members are part of a mission driven, faith centered organization that values people over projects. The work directly supports ministries and their donors, and the environment is collaborative, supportive, and encouraging of growth and creativity.


The Position


The Client Relations Manager is responsible for building, maintaining, and strengthening relationships with current ministry clients. This full time role reports directly to the Vice President of Marketing and Client Relations and focuses on understanding client needs, ensuring satisfaction, and supporting marketing efforts that serve ministries well. The position includes occasional travel to meet with clients and represent the company at events.


Responsibilities


Client Relationship Management

  • Serve as the primary point of contact between clients and the company
  • Learn and understand the needs of ministry clients and develop plans to meet them
  • Conduct regular client check ins to ensure satisfaction
  • Prepare reports related to client relationships and engagement
  • Collaborate with leadership to address and resolve client concerns


Marketing and Communication Support

  • Support marketing initiatives
  • Assist with client facing communications
  • Coordinate with internal teams to ensure smooth delivery of services and communications


Qualifications


  • Bachelor’s degree in Marketing, Advertising, Public Relations, or a related business field preferred
  • Minimum of 3 years of experience in client relations, customer service, or ministry work
  • Excellent communication and interpersonal skills with a heart for serving others
  • Proficiency in MS Office including Excel and Word and familiarity with database systems
  • Strong organizational and time management skills with the ability to multitask
  • Self starter with the ability to work independently and collaboratively
  • Willingness to sign and uphold a Christian Faith Statement


Salary & Benefits


  • $55,000 to $65,000, depending on experience
  • Health and dental insurance
  • Profit sharing
  • Paid holidays and vacation time


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